Most Asked Questions
What are the deposit and total fee?
No deposit is required. The listed price is inclusive of all fees.
When will I see my proofs?
Fully Edited proofs are ready within 7 days from the date of the photo session. A dropbox link with photo proofs will be provided to view the files. Once you are happy with the proofs payment is made.
What happens if I don’t like my proofs?
Since no deposit was required, there is nothing to lose.
What is the preferred payment accepted?
Paypal. Paypal accepts credit cards, including Visa, Mastercard, American Express, Discover, and more.
How will I receive my High-res digital files?
A Dropbox link will be provided to download all the files in full resolution
Will Mat Tam be the actual photographer or will it be one of Mat’s associates?
Mat will always be there as the main photographer.
What styles do you specialize in?
I use a blend of candid and traditional shots in my photography. If you like to see more of my previous work, check out my portfolios.
What happens if it rains on the scheduled date?
We can reschedule to the next available date that works for both of us. No extra cost.
Where do you recommend us printing our digital files?
Since you will be given the full resolution digital files you have the option to go anywhere you want for your prints. But here are my personal recommendations: (I am not affiliated with these vendors. Prices are for reference and might not be accurate. Prints are sold directly through vendors)
Professional Quality Prints
MPIX is my recommended vendor for professional prints. The prints have three professional grade photo papers to choose from. E-Surface Paper is my recommendation as it produces true to life color and professional quality at an affordable price. When sending your digital files to print, opt out of any color correction recommendation.
I recommend Canvas on demand for your Canvas needs. Canvas is an easy way to decorate the home with the photos from your session. Canvas provides an easy way to hang your photo. It can be customized to any size that your wall will fit. I recommend using a black border for more professional looks.
Premium Canvas Wraps
* Travel fee is added to location outside of 15 miles radius of 01803
** Unlimited Edited Digital Images – This will be based upon the number of images taken in a photo session. Mat will pick the best images from the session. The number of photos will vary from session to session. Newborn Session and Larger groups will have fewer images due to the amount of time required to prepare for each photo.